Goods are faulty if they are received damaged or where a manufacturing fault occurs within 14 days of purchase. Items that are damaged as a result of normal wear and tear are not considered to be faulty.
If your item is faulty when you receive it, you can return it for a refund. Please complete the returns form that you received with your order, include it with your return and return the faulty goods to us within 14 days of the day you received them.
Where possible, we will offer to repair the item. If it cannot be repaired and the same product is still available, we will send you a replacement. If the same product is no longer available, you are entitled to a full refund.
All items must be returned unused, in their original condition and from the country that the order was delivered to.
Not faulty items
Bracelets are refundable within 14 days of purchase. Leather gloves are not refundable at any time. An exception is when you receive faulty item or item that not match your original order (size, model).
We have made every effort to display as accurately as possible the colors of our products that appear on liaboo.com. However, as computer monitors vary, we cannot guarantee that your monitor's display of any color will be completely accurate.
Orders for personalized items
Orders for personalized items cannot be canceled, and personalized items cannot be returned. Please take special care in specifying initials, names, style or color of personalization.